Refund Policy

Last updated: April 5, 2026

1. 14-Day Money-Back Guarantee

If you are not satisfied with Tradenu, you can request a full refund within 14 days of your purchase date. No questions asked.

2. How to Request a Refund

To request a refund, contact us at support@tradenu.com with your account email and order details. You can also request a refund directly through Paddle at paddle.net.

3. After 14 Days

Refund requests made after the 14-day window will not be processed. You can cancel your subscription at any time through your account settings to prevent future charges.

4. Cancellation

You can cancel your subscription at any time through Settings. When you cancel:

• Your access continues until the end of the current billing cycle.
• No further charges will be made.
• Your data remains accessible until the billing period ends.
• You can resubscribe at any time to regain access.

5. How Refunds Are Processed

All payments are processed by Paddle, our merchant of record. Approved refunds are issued to your original payment method. Refunds typically take 5-10 business days to appear on your statement, depending on your bank or payment provider.

6. Contact

For questions about our refund policy, email us at support@tradenu.com or visit paddle.net for payment support.